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Documentation

How to set up Dialstitch and get your team calling, texting and routing customers. New here? Start with getting started.

Developers

The REST API and webhooks.

API overview

Use the Dialstitch REST API with an API key: base URL, scopes, rate limits, pagination and errors.

Calls API

List calls, fetch a call with its recording, transcript and AI summary, and start click-to-call calls through the Dialstitch API.

Contacts API

Create, update, look up and delete Dialstitch contacts through the API, and match a phone number to a contact.

Messages API

Read your team's text messages and send SMS through the Dialstitch API, with idempotency keys for safe retries.

Users and numbers API

List your organization's team members and phone numbers through the Dialstitch API.

Analytics API

Pull call and text totals for a date range from the Dialstitch API, the same numbers as the Analytics overview.

Webhooks

Get a signed HTTPS POST when calls start and end, texts arrive, contacts change or AI recaps are ready. Event types, payloads, signature checks and retries.