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Documentation

How to set up Dialstitch and get your team calling, texting and routing customers. New here? Start with getting started.

Admin and billing

Plans, numbers, emergency addresses, retention and integrations.

Billing and plans

Dialstitch plans and pricing, annual vs monthly billing, seats, number add-ons, the billing portal, and what happens when a payment fails or a subscription is canceled.

Phone numbers

Get your first Dialstitch number, add more, and choose who each number rings: a person, the team, a ring group, an IVR menu, a call queue, a workflow or the AI agent.

E911 emergency addresses

Set up emergency addresses for your Dialstitch numbers and people so 911 calls send the right location, and review the emergency call log.

Data retention

Choose how long Dialstitch keeps call recordings, voicemail, transcripts, text attachments and chat files, and keep calls with a legal hold.

CRM integrations: HubSpot, Salesforce and Zendesk

Connect HubSpot, Salesforce or Zendesk to Dialstitch to see the caller's CRM record on calls and log calls, AI summaries and texts automatically.