AI assistant
Ask the Dialstitch AI assistant questions about your calls, messages and contacts in plain English, and set up quick-action prompts for your team.
The Assistant answers questions about your organization's calls, messages and contacts. Ask things like "How many calls did we miss this week?" or "Find calls about refunds." The assistant is part of the Pro and Contact Centre plans.
Ask a question
Open Assistant in the sidebar, and type your question. The assistant can:
- Count calls and messages over a period. It looks at the last 7 days unless you say otherwise.
- Search calls, up to 50 at a time.
- Open a call's details.
- Search contacts.
Quick-action prompts (admins)
Admins save prompts the team can run with one click under Admin, then Prompts. Each prompt has a Name, the Prompt Text and a Sort Order (lower numbers come first). Tick Show as action button in assistant to show it as a button.